Not Seen

GiO LEDs not showing Color, GiO not working

To remedy non-recognition of GiO or GiO LED’s, or Gio not being seen with Logic

1. Quit recording application.
2. Reset GiO using GiO config application
3. Open Activity Monitor > Force Quit MIDIServer Process

Relaunch application to verify recognition. If issue persists the following files may need to be deleted and emptied from trash:

Logic X
User > Library > Preferences
– com.apple.logic10.LSSharedFileList.plist
– com.apple.logic10.plist

Logic 9
User > Library > Preferences
– com.apple.logic.pro.cs
– com.apple.logic.LSSharedFileList.plist
– com.apple.logic.plist

GarageBand
User > Library > Preferences
– com.apple.garageband.cs
– com.apple.garageband.LSSharedFileList.plist
– com.apple.garageband.plist

One for iPad & Mac: After changing AA batteries ONE is not seen

If the unit remains connected to your iPad, iPhone, or iPod Touch while changing batteries, then you will need to disconnect the ONE from the iPad and reconnect for it to show up.

Apogee recommends either plugging in the AC while changing AA batteries or disconnecting the ONE from the iPad then changing batteries.