Jam Popular Articles

  • Do Apogee products work with the iPad Pro with USB-C port?

    Apple’s iPad Pro with the USB-C port marks a significant change that affects Apogee’s iOS-compatible devices. First some background: Apogee’s iOS compatible products have been officially certified for all past iPad/iPhone/iPod models (the ones with Lightning or 30-pin connectors) by Apple through their MFi Licensee program. However Apple does not offer MFi certification for the […]

  • Mac Audio Optimization Guide

    When streaming audio through an interface connected to your Mac, there are many factors that can cause the audio to have artifacts such as pops or clicks, stutters, or dropouts as you play or record. Use this guide to optimize your Mac computer to reduce the chances of this from happening. In Apple Menu > […]

  • Updating the Firmware on MiC 96k & JAM 96k for iOS 11 or greater

    If your Apogee MiC 96k or JAM 96k has firmware version 3.0.2 (MiC Plus firmware 001.000.011), it needs a firmware update to be completely compatible with iOS 11 and up. To check the firmware version, connect your MiC or JAM to your iOS device with the Apogee Lightning cable. Go to the Settings App. Navigate […]

  • Do Apogee USB products (Groove, ONE, Duet, GiO, MiC, JAM, Quartet) work with the latest MacBook?

    Question: Do Apogee’s current USB products (Groove, ONE for Mac, ONE for iPad & Mac, Duet 2, Duet for iPad & Mac, GiO, MiC, MiC 96k, JAM, JAM 96k, Quartet) work with the 2015/2016 12″ MacBook?   Answer: Yes. The 2015/2016 12″ MacBook includes a USB-C port. Since USB-C uses a different size port and connector […]

  • Do Apogee USB products (Groove, ONE, Duet, GiO, MiC, JAM, Quartet) work with the 2016 MacBook Pro?

    Question: Do Apogee’s current USB products (Groove, ONE for Mac, ONE for iPad & Mac, Duet 2, Duet for iPad & Mac, GiO, MiC, MiC 96k, JAM, JAM 96k, Quartet) work with the 2016 MacBook Pro?   Answer: Yes. The 2016 MacBook Pro with Touch Bar includes Thunderbolt 3 ports, which can also be used […]