Popular Duet Articles

  • Volume and Gain are changing by themselves – Auto Gain Control

    If your Apogee’s Input Gain or Output Volume are changing on their own, this may be caused by a 3rd-party program like Skype, Facebook Live, Google Hangouts, and others. How is this possible? All modern Apogee interfaces have input gain and output volume that are digitally controlled rather than an analog potentiometer that must be […]

  • On Skype for Windows, I’m getting the message “Your mic isn’t working. Try another one”.

    If you’re using Skype for Windows with an Apogee USB interface and see the message “Your mic isn’t working. Try another one”, this most likely indicates a sample rate mismatch in the Windows Sound Control Panel. Ensure the selected sample rate is the same in these two locations. Control Panel > Sound > Playback > […]

  • How can I get rid of clicks and pops on my Apogee-equipped Windows system?

    Follow these steps to eliminate audio clicks and pops on your Apogee-equipped Windows system Use the LatencyMon utility to check the performance of your Windows computer, as described in this link: http://www.apogeedigital.com/pdf/Windows-LatencyMon-Guide.pdf  ONCE LatencyMon displays the message “Your system appears to be suitable for handling real-time audio and other tasks without dropouts”. Until issues indicated by […]

  • How do I set up Audacity on Windows for use with ONE, Duet or Quartet?

    Since Audacity doesn’t support ASIO drivers without advanced modification of the program, using Apogee ONE, Duet and Quartet with Audacity requires these specific steps: SAMPLE RATES MUST BE MATCHED MANUALLY in: Control Panel > Sound > Playback > (Select Apogee Interface) > Properties > Advanced Control Panel > Sound > Recording > (Select Apogee Interface) […]

  • My Youtube video won’t play on my Windows computer and Apogee interface, how can I resolve this?

    If Youtube or other audio/video playback apps don’t work while your DAW is open, then there is most likely a sample rate mismatch between the DAW session and the WDM sample rate (i.e the System sample rate set in the Control Panel > Sound > Playback > Properties > Advanced). Set the System sample rate […]