Symphony I/O

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With the latest firmware updates, Symphony I/O and any X-HD equipped Apogee interface (X-Series or Rosetta Series) emulate an Avid HD I/O interface.  This provides connectivity to Avid's HDX system and solidifies compatibility with the latest Pro Tools 11 software release.

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Symptom: Symphony I/O does not show up in Maestro or properly function when connected to Symphony 64 | ThunderBridge Solution: There are a number of logical and easily correctable causes for this.  Please examine the following steps:

1. Confirm that you have both the latest firmware and software installed.
2. Verify that the PC-32 cable is properly connected from the main port on the back of Symphony I/O to the first port on Symphony 64 | ThunderBridge.
3. Confirm that the Symphony I/O is set to "Symphony" AIM mode.  To verify, push in and hold on the right-side front-panel encoder. This will bring you to the AIM selection menu. If its not already selected, scroll to Symphony and then push in on the right-side encoder to select and the unit will restart.
4. Make sure you have selected the correct “Source” setting in Audio MIDI Setup.
1. Open “Audio MIDI Setup” (Applications > Utilities > Audio MIDI Setup) and select Symphony64 on the left-side device column.
2. Go to the “Source” drop-down menu in the main part of the Audio MIDI Setup window and set it for the appropriate port selection. If you’re using only 1 Symphony I/O, set it for “PCI Card 1, Port 1 (Chs 1-32)”. If you’re using 2 SymI/O’s, set it for “PCI Card 1, Port 1-2 (Chs 1-64)”. After changing Source selection, quit Audio MIDI Setup and restart the computer.

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Yes, Apogee interfaces including Duet, ONE, and Quartet have been tested and work well with USB 3.0 ports.

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• Open Maestro 2 (found in your Mac's application folder) and click on the “Apogee Maestro 2″ menu in the upper left-hand corner of the desktop menu bar
• select “About Maestro 2″. This will bring up a window showing you which version you have installed (see example below)

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No. Symphony I/O is a Mac only product.

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No, the 2 XLR / Multi jack Inputs on the 2x6 module are for line level inputs only.

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It’s an accepted “best pactice” of most audio software providers that audio files should be recorded on a hard drive other than the Mac’s Startup drive (i.e. the drive on which the operating system is installed). You can probably get away with recording a few tracks to your computer’s Startup disk, but for the best performance of your Apogee recording system, record onto a separate ATA/IDE, SATA, or FireWire drive whose spindle speed is at least 7200 RPM.

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Overview This Tech Bulletin shows you how to replace Symphony I/O’s Main board or power supply after you’ve determined that they’re faulty.  

Remove/Replace the Power Supply

Even if you’re replacing the Main board, you should remove the power supply in order to more easily maneuver the Main board.

• Disconnect the following cables (indicated in yellow in figure 1) from the power supply:
• The cable between the rear panel AC inlet and the power supply
• The yellow and black cable to the Main board
• The red and black cable to the Main board.
• Disconnect the Main to Display cable at both ends and remove - it makes removal of the power supply much easier.
• Unscrew the four screws at each corner of the power supply (indicated in red in figure 1) and set them aside.
• Gently lift the power supply out of the Symphony I/O chassis.

Figure 1   If you’re replacing the power supply, continue with these steps; if you’re replacing the Main board, skip to Replacing the Main board

• Drop in the replacement power supply so that its four mounting hole line up with the four PEM nuts in the Symphony IO chassis bottom.
• Re-install the four roundhead screws.
• Re-connect the AC inlet cable, the 2 Main board cables, the Main to headphone cable and the Main to Display cable.

   

Replacing the Main board

  Before Starting Note that the Main board and the rear panel fan insert are connected as one unit. We suggest that you remove the Main board and rear panel insert together, then connect the new Main board to the original rear panel insert.   Steps

• Remove the power supply as described on page 1.
• Disconnect 64-pin ribbon cables to the IO Module(s). Disconnect the headphone cable. Cables are indicated in yellow in Figure 2.
• Unscrew the 8 roundhead screws indicated in red in Figure 2.

  Figure 2

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