AMBEO Smart Headset: Compatibility

What is “Transparent Hearing” and how does it work?

Using the SMART HEADSET’s built-in mics, the Transparent Hearing feature lets you hear outside sounds and create the perfect balance between your surroundings and your music. This is ideal for bikers, walkers, joggers and anyone else who wants to be aware of what is going on around them without removing their headphones.

With the free Ambeo SMART HEADSET app (available on the Apple App Store), it’s possible to select one of three Transparent Hearing presets:

  • Reduce Level – when you’re in a loud environment such as a concert, this setting offers the hearing protection of earplugs but with a reduced level of surrounding sound.
  • Natural Level – The level of surrounding sound is at its natural level, neither reduced or amplified.
  • Amplify Level – Surrounding sound is amplified, so you can hear every nuance.

Will I get notified about Firmware/Software Updates for my AMBEO Smart Headset?

Visit the App Store to download the latest AMBEO SMART HEADSET App. From the App, you will be able to update the firmware of your AMBEO SMART HEADSET to ensure you have the latest features and functionality.

Will the AMBEO Smart Headset work with my Android Phone?

Currently, AMBEO SMART HEADSET will not work with Android phones, only with an iOS product.

For a list of compatible iOS devices, see this article:
http://www.apogeedigital.com/knowledgebase/sennheiser/apple-products-ambeo-smart-headset-compatible/

What Apple products is the AMBEO SMART HEADSET compatible with?

iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPad Pro (10.5-inch), iPad Pro (12.9-inch) 1st generation, iPad Pro (12.9-inch) 2nd generation, iPad Pro (9.7-inch), iPad Air 2, iPad Air, iPad (4th generation), iPad (5th generation), iPad mini 4, iPad mini 3, iPad mini 2, iPod touch (6th generation)

What is 3D Audio and why do I need it?

3D Binaural Audio recording is the process of capturing the world around you as you hear it. Sounds that occur behind you will truly sound as if they are coming from behind your head. While similar to surround sound, the resulting recording is actually a stereo audio file. AMBEO SMART HEADSET can record 3D Binaural audio onto any video file and anyone can experience 3D sound simply by listening back on any pair of stereo headphones.

Why are there microphones on the earpieces of AMBEO Smart Headset?

AMBEO SMART HEADSET includes one omnidirectional microphone on the outside of each earpiece. These microphones are designed for three purposes: 3D Audio recording, transparent hearing and automatic noise cancellation. To hear these purposes for yourself, check out these recordings made with AMBEO SMART HEADSET: http://www.apogeedigital.com/shop/ambeo-smart-headset#recordings