ONE: Compatibility

Do Apogee USB products (Groove, ONE, Duet, GiO, MiC, JAM, Quartet) work with the latest MacBook?

Question:

Do Apogee’s current USB products (Groove, ONE for Mac, ONE for iPad & Mac, Duet 2, Duet for iPad & Mac, GiO, MiC, MiC 96k, JAM, JAM 96k, Quartet) work with the 2015/2016 12″ MacBook?

 

Answer:

Yes. The 2015/2016 12″ MacBook includes a USB-C port. Since USB-C uses a different size port and connector than traditional USB ‘Type A’, you will need to use an Apple USB-C to USB adapter to connect any USB device with a traditional ‘Type A’ connection, such as Apogee’s line of USB audio interfaces, to this port.

Apogee’s line of USB audio interfaces are also fully compatible with the 2016 MacBook Pro, as outlined in this post.

 

*It should be noted that Apogee’s Thunderbolt products will NOT work with the 2015/2016 12″ MacBook.

 

Click for information about compatibility with Apogee’s Thunderbolt products and the 2015/2016 12″ MacBook.

Click for information about compatibility with Apogee’s Thunderbolt products and the 2016 MacBook Pro.

Click for more information on the differences between USB-C ports and Thunderbolt 3 ports.

 

 

 

 

Do Apogee USB products (Groove, ONE, Duet, GiO, MiC, JAM, Quartet) work with the 2016 MacBook Pro?

Question:

Do Apogee’s current USB products (Groove, ONE for Mac, ONE for iPad & Mac, Duet 2, Duet for iPad & Mac, GiO, MiC, MiC 96k, JAM, JAM 96k, Quartet) work with the 2016 MacBook Pro?

 

Answer:

Yes. The 2016 MacBook Pro with Touch Bar includes Thunderbolt 3 ports, which can also be used to connect USB devices. Since Thunderbolt 3 and USB-C use the same size ports and cables, you will need to use an Apple USB-C to USB adapter to connect any USB device with a traditional ‘Type A’ connection, such as Apogee’s line of USB audio interfaces, to these ports.

Apogee’s line of USB audio interfaces are also fully compatible with the 2015/2016 12″ MacBook, as outlined in this post.

 

*It should be noted that Apogee’s Thunderbolt products will NOT work with the 2015/2016 12″ MacBook.

 

Click for information about compatibility with Apogee’s Thunderbolt products and the 2016 MacBook Pro.

Click for information about compatibility with Apogee’s Thunderbolt products and the 2015/2016 12″ MacBook.

Click for more information on the differences between USB-C ports and Thunderbolt 3 ports.

Are Apogee products compatible with Pro Tools 12?

Yes!  The following products have been tested and are fully compatible with Pro Tools 12 (every version of 12):

  • JAM
  • JAM 96k
  • MiC
  • MiC 96k
  • Groove
  • GiO
  • ONE for Mac (old and new versions)
  • ONE for iPad & Mac
  • Duet FireWire
  • Duet 2
  • Duet for iPad & Mac
  • Quartet for iPad & Mac
  • Ensemble FireWire
  • Ensemble Thunderbolt
  • Symphony I/O (USB, Symphony, and Pro Tools HD modes)
  • Symphony I/O MkII (Thunderbolt and Pro Tools HD)
  • Symphony 64 PCIe
  • Symphony 64 | ThunderBridge
  • X-Symphony equipped X-Series and Rosetta Series Converters
  • X-HD equipped X-Series and Rosetta Series Converters

Is ONE compatible with Mac OS X Mavericks (10.9)?

Yes! ONE (1st gen) and ONE for iPad/Mac are both fully compatible with Mac OS X Mavericks (10.9).  Please be sure to download and install the latest 10.9 compatible software package for your product from Apogee’s site.

 

Click to find the latest ONE Software Installer

Click to find the latest ONE for iPad/Mac Software Installer

Can I install the ONE for iPad/Mac firmware to my original ONE (first generation) for iPad compatibility?

No. The original ONE is a very different product from the ONE for iPad/Mac and therefore requires separate firmware versions. This means the original ONE cannot be made to work with an iPad, iPhone, or iPod Touch. This is because the first generation ONE simply was not designed with the hardware needed to properly work with these iOS devices. At the time of development, the technology required was not available.

ONE for iPad & Mac was designed specifically for iOS and Mac connectivity. This required extensive circuit redesign and development to meet these criteria:

  • iOS device charging – when using the power supply and not the battery power, ONE charges the iPad (or iOS device)
  • Direct digital connection meeting Apple’s MFi standards
  • Native software control with Apogee Maestro for iOS
  • Apogee sound quality without compromise – (This requires adequate power)

Will Apogee USB interfaces work with USB 3.0 ports on my Mac?

Yes, Apogee interfaces including JAM, JAM 96k, MiC, MiC 96k, GiO, Groove, Duet 2, Duet for iPad & Mac, ONE, ONE for iPad & Mac, Quartet, and Symphony I/O have been tested and work well with USB 3.0 ports.

Note-

Although Symphony I/O works as an audio interface with USB 3.0 ports, you will need to use a USB 2.0 port or a USB hub to run the Symphony I/O firmware updater.

How do I know what version of Maestro is installed on my Mac?

To find out what version of Maestro you have installed:
  • Open Maestro 2 (found in your Mac’s application folder) and click on the “Apogee Maestro 2″ menu in the upper left-hand corner of the desktop menu bar
  • select “About Maestro 2″. This will bring up a window showing you which version you have installed (see example below)

Can I connect my Duet 2, ONE, Symphony I/O or Duet FireWire to iPad?

No. Duet 2, the original ONE Duet FireWire, Symphony I/O and Ensemble are Mac only products and are not supported with iPad, iPhone, or iPod Touch.  They simply were not designed with the hardware needed to properly work with these iOS devices. At the time they were developed, the technology required was not available.

Duet for iPad & Mac, ONE for iPad & Mac and Quartet for iPad & Mac were designed specifically for iOS and Mac connectivity.

This required extensive circuit redesign and development to met these criteria:

  • iOS device charging – These products charge iPad (or iOS device) when in use
  • Direct digital connection meeting Apple’s MFi standards
  • Native software control with Apogee Maestro for iOS
  • Apogee sound quality without compromise – (This required adequate power)

These features make Duet for iPad & Mac, ONE for iPad & Mac and Quartet for iPad & Mac truly professional devices designed for iOS recording.

Other audio interfaces without this technology (including Apogee products) can be adapted to connect via Camera kit to iOS devices but they do not offer the same professional performance and features customers should expect from a pro interface.  Examples of these professional features include the ability to charge the iPad, software control of the hardware, and Apple’s MFi certification.

Can I use ONE with my iPad?

ONE is is not officially supported on the iPad platform but users have reported success using the Apple iPad Camera Connection Kit.
The Camera Connector features a USB interface. Just plug it into the dock connector port on your iPad and attach your ONE using a powered USB Hub.
This is not approved or supported by Apogee at this time for the simple fact that we haven’t had time to test all the USB hubs that might be used.