ONE

No, the original ONE is a Mac only product and is not supported with iPad, iPhone, or iPod Touch. The first generation ONE simply was not designed with the hardware needed to properly work with these iOS devices. At the time it were developed, the technology required was not available. ONE for iPad & Mac was designed specifically for iOS and Mac connectivity. This required extensive circuit redesign and development to met these criteria: iOS device charging - when using the power supply and not the battery power, ONE charges the iPad (or iOS device) Direct digital connection meeting Apple’s MFi standards Native software control with Apogee Maestro for iOS Apogee sound quality without compromise - (This required adequate power) Note: The first generation ONE can be adapted to connect via Camera kit to iOS devices but it does not offer the same professional performance and features customers should expect from a pro interface.     does not have the circuitry or connectors to go digitally into the iPad , charge it or run Maestro. The Apple USB camera adapter can be used to use Analog I/O

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The serial number for ONE can be found on the backside of the unit or on the box.

• First generation ONE for Mac, the number will begin with ON or A5M
• ONE for iPad/Mac, the number will begin with B8N

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Yes, Apogee interfaces including Duet, ONE, and Quartet have been tested and work well with USB 3.0 ports.

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• Open Maestro 2 (found in your Mac's application folder) and click on the “Apogee Maestro 2″ menu in the upper left-hand corner of the desktop menu bar
• select “About Maestro 2″. This will bring up a window showing you which version you have installed (see example below)

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Part 1   Part 2

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No. Duet 2, the original ONE , Duet FireWire, Symphony I/O and Ensemble are Mac only products and are not supported with iPad, iPhone, or iPod Touch.  They simply were not designed with the hardware needed to properly work with these iOS devices. At the time they were developed, the technology required was not available. Duet for iPad & Mac, ONE for iPad & Mac and Quartet for iPad & Mac were designed specifically for iOS and Mac connectivity. This required extensive circuit redesign and development to met these criteria:

• iOS device charging - These products charge iPad (or iOS device) when in use
• Direct digital connection meeting Apple’s MFi standards
• Native software control with Apogee Maestro for iOS
• Apogee sound quality without compromise - (This required adequate power)

These features make Duet for iPad & Mac, ONE for iPad & Mac and Quartet for iPad & Mac truly professional devices designed for iOS recording. Other audio interfaces without this technology (including Apogee products) can be adapted to connect via Camera kit to iOS devices but they do not offer the same professional performance and features customers should expect from a pro interface.  Examples of these professional features include the ability to charge the iPad, software control of the hardware, and Apple's MFi certification.

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Symptom: When opening any Cubase session or selecting Apogee as the audio device, the output goes to full volume every time. Solution: In Cubase, go to Devices > Device Setup > Control Panel > Core Audio Device Settings. Under Options, verify that set device attenuation to 0 dB is unchecked.

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Yes!  ONE is fully compatible with Mac OS Mountain Lion (10.8).   The Ensemble July 2012 release is intended for first time Ensemble installations on Mac OS X 10.6.8 Snow Leopard, 10.7 Lion and 10.8 Mountain Lion. Download July 2012 Software Installer (Mountain Lion Compatible)

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Output = 30 Ohms

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The OS X System Preferences Sound window provides settings to choose ONE for Mac sound input and output and control ONE’s input/output parameters. If you didn’t choose ONE for Mac sound I/O in step 3 of the Quickstart guide, you may do so in this window.   1. Choose Apple > System Preferences and click Sound. 2. Click Output. 3. In the devices list, select an operating characteristic for ONE’s output: Select ONE: Stereo when connecting to headphones, powered speakers, a mixing console or a home stereo. Select ONE: Amp when connecting to an instrument amplifier. 4. Set ONE’s output level with the Output volume slider. 5. Click Input 6. In the devices list, select the active ONE input: Select ONE: Int Mic to use the internal mic; Select ONE: Ext Mic to use a mic connected to the breakout cable’s (XLR) input; Select ONE: Ext 48V Mic to use a phantom-powered mic connected to the input; Select ONE: Inst, to use an instrument connected to the input. 7. Set ONE’s input gain with the Input volume slider.  

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