ONE (iPad and Mac): Videos

Why do I only hear the left output channel when recording with ONE or Duet in Garageband?

Note- if you are experiencing audio in one output channel only when using the CAMERA APP, please click here. The article below is for GARAGEBAND.

If you’re only hearing sound from the left output channel when recording with ONE for iPad & Mac or Duet for iPad & Mac in Garageband (or other apps), this is most likely because you’re using a stereo track when you need to be using a mono track.

 

If you create a MONO track in Garagband, it will send your input out both Left & Right output channels. When you create a stereo track in Garageband, it will hard-pan both inputs, so input 1 goes out only the left and input 2 goes out only the right. This is why you’re only hearing sound in 1 channel. Stereo tracks are typically used for stereo mic situations or if a keyboard has a stereo output.

 

Here are some videos on how to set up ONE with Garageband (you can also apply these videos to Duet):

 

 

For Mac:

 

 

 

 

 

For iPad/iPhone:

 

Not getting sound/no input or output from ONE for iPad & Mac

Please go through these steps to ensure that everything is set up properly:

 

 

Setting up ONE’s inputs:

 

Internal Mic

 

To use ONE’s built-in internal mic, launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Input’ tab and click on the ‘Analog Level’ drop-down menu for Input 1 and set it for  ‘Int Mic’.

Gradually bring the input level in Maestro up until you get a good level from your input source. Make sure the meter isn’t going into the red.

 

 

External Mics

 

Connect your Mic using only an XLR cable (no 1/4″ adapters or cables) to the XLR input 1 of ONE’s breakout cable.

Launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Input’ tab and click on the ‘Analog Level’ drop-down menu for Input 1 and set it to ‘Ext Mic’.

If you’re using a condenser mic that requires phantom power, choose ‘Ext Mic 48v’.

Gradually bring the input level in Maestro up until you get a good level from your input source. Make sure the meter isn’t going into the red.

 

 

Guitars, Basses, Keyboards, Hi-Z Mics that have 1/4″ cables, such as harmonica mics:

 

Connect your Instrument using only a 1/4″ instrument cable to the 1/4″  input 2 of ONE’s breakout cable.

Launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Input’ tab.

Gradually bring the input level in Maestro up until you get a good level from your input source. Make sure the meter isn’t going into the red.

 

 

Setting up ONE’s outputs:

 

Using ONE with DAW or audio playback software:

– Launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Output’ tab and set the  output to ‘Out 1-2’ (the drop-down menus under the software output knob)

– Confirm that the mute button isn’t engaged in Maestro’s output tab.

 

 

Using ONE without any software- input directly to output:

 

– Launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Output’ tab and set the output to ‘Mixer’ (the drop-down menus under the software output knob)

– Confirm that the mute button isn’t engaged in Maestro’s output tab.

 

 

Here are some videos on how to set up ONE with Garageband:

 

For Mac:

 

 

 

For iPad/iPhone:

 

ONE for iPad & Mac: Flashing Red Over LEDs while running batteries

When the batteries reach a charge level that is getting close to causing shut down, the red Over LEDs will flash in an alternating pattern.

This is a warning system and you should stop your session. Disconnect ONE or connect the AC power, change batteries (remove AC ) then continue on.

NOTE: Apogee highly recommends using rechargeable batteries as some off the shelf standard AAs can be old and in a very depleted state even if purchased brand new.