ONE (iPad and Mac): How To

How do I configure my Windows computer to play Youtube or Spotify audio via my Apogee interface?

First install the Apogee USB ASIO driver and Maestro software

  1. Open the Sound Control Panel using one of the following methods:
    1. Right-click the Taskbar Speaker icon and choose “Playback devices”.
    2. Type “Sound” in the System searchbar.
  2. Choose the Playback tab
    1. Click on the Speaker-Apogee Quartet (or ONE, Duet) entry, then click Set Default.

  1. Choose the Recording tab
    1. Click on the Line-Apogee Duet entry, then click Set Default.
  2. It’s highly recommended that the WDM driver sample rate is matched to your DAW sample rate (ASIO driver rate). To choose the WDM rate:
    1. In the Playback tab, click on the Speaker-Apogee Duet entry, click Properties.
    2. In the Properties window, click the Advanced tab, then choose the desired sample rate in the Default Format box.
    3. Repeat in the Recording tab.

Video recorded with camera app has audio on one side only- how to fix (stereo to mono)

Note- if you are experiencing audio in one output channel only when using GARAGEBAND, please click here. The article below is for the CAMERA APP.

When you use a ONE for iPad & Mac, a Duet for iPad & Mac, or a Quartet as your audio interface on an iOS device and you record a video using the camera app, you might notice that when you play the video back, the audio is on only one side of the outputs. This issue is often misinterpreted as the audio being recording in mono, when what’s actually happening is Input 1 in a stereo input track is being hard-panned to the left (or right if you were recording with Input 2). This is because the Apogee device is being seen as a multi-channel device by the iDevice so it’s recording a stereo audio file while your input is only coming in on Input 1– the left side of the stereo input (or right if you were recording with Input 2).

Some apps (such as the camera app) do not give you the ability to set the input for mono recording, which is what you want if you want your audio to be coming out of both output channels. There are 2 different  workarounds for this. The first one is the easiest and requires using a Mac and QuickTime 7 Pro. The second one is more time-consuming and involves using a Mac and the Audacity and iMovie (or Final Cut Pro) apps.

 

 

WORKAROUND- OPTION #1 (QuickTime 7 Pro)

  • Export your video to the Mac that you will be using. The quickest way to do this is to plug your iDevice in to the Mac and launch the ‘Image Capture’ app on your Mac, select the video in ‘Image Capture’ (make sure you select ONLY the video you want to import) and click the ‘Import’ button (not ‘Import All’ !).

 

  • Once you’ve saved the video file to your desktop, you will need to open ‘QuickTime Player 7 Pro’. If you don’t already have ‘QuickTime Player 7’, you can download it by clicking here. You can keep your current version of QuickTime Player on your Mac and continue to use it for everything else. You only need version 7 for this file conversion.There is no need to delete the current version.
  • To unlock the ‘Pro’ functionality that you will need for converting the audio in the video file, you will need to get a Registration code. Once you have a Registration code, launch ‘QuickTime Player 7’ (it can be found in Applications > Utilities), click on the QuickTime Player 7 menu and select Registration.

1. QT File> Regist

  • In the Registration window, type in the correct name and registration code and hit Return on your keyboard. The QuickTime logo will now display the word Pro on it. Close the Registration window.

2. QT Pro Regis Code

  • Locate your video file that you imported from Image Capture. Control-click the file and open it with QuickTime Player 7. Make sure you’re not using the current version of QuickTime for this.
  • Once you have opened your video file with QuickTime Player 7, click on the File menu and select Export.

3. QT- File Export

  • Once the ‘Save Exported File As…’ window opens, go to the bottom middle of the window and click the Options button.

4. QT- Export Options

 

  • You should now be in the Movie Settings window. Go to the middle of the window and click the Settings button under the Sound checkbox.

5. QT- Sound settings

 

  • Once the Sound Settings window opens, click on the Channels drop-down menu and select Mono.

6. QT- Mono sound

 

  • Once you’ve selected Mono, click the OK button at the bottom of the window and then click the OK button at the bottom of the next window.
  • Once you’ve named the video file you’re about to save and chose where it will be saved on your Mac, click the Save button.
  • Find the new video file you just saved and open it in QuickTime (whichever version you want). The audio should now be coming out of both output channels!

 

 

 

 

 

 

WORKAROUND- OPTION #2 (Audacity + iMovie/Final Cut Pro)

  • Export your video to the Mac that you will be using. The quickest way to do this is to plug your iDevice in to the Mac and launch the ‘Image Capture’ app on your Mac, select the video in ‘Image Capture’ (make sure you select ONLY the video you want to import) and click the ‘Import’ button (not ‘Import All’ !).

  • Once you’ve saved the video file to your desktop, open it in ‘Quicktime’ and export the audio by clicking on File > Export > Audio Only.  Name this file and save it to your desktop.

2. QT- export audio only

  • If you don’t already have the ‘Audacity’ app, you will need to download it. It’s a free download:  Click here to download Audacity.
  • If you get a message saying that Audacity can’t be opened because it is from an unidentified developer, go to the Security & Privacy panel in your Mac’s System Preferences and click the ‘Open Anyway’ button at the bottom of the panel.

3. open anyway- System Prefs

 

  • Once Audacity opens, go to File > Import > Audio and select the audio file that you exported in Quicktime.

4. audacity- import audio

  • Once your file has imported, it should display one stereo track with audio waveforms on only one side. Go to Tracks > Stereo Track to Mono and it will convert the track to a mono track.

5. audacity- stereo to mono

 

  •  The track should now have only bar instead of 2:

6. audacity- mono track

 

  •  Go to File > Export Audio and choose what type of file format you want. It’s usually best to stick to WAV, which is what it should default to.

7. audactiy- export

 

  •  For this part you will need either the iMovie or Final Cut Pro app if you don’t already have one of them. They can both be downloaded on the App Store. Quit Audacity and launch iMovie or Final Cut Pro. Create a new project. Find your original video file that you imported from Image Capture and drag the file into the bottom of the iMovie/Final Cut Pro timeline at the bottom of the window.

8. drag video file into iMovie

 

  • Select the video file that you just put into the Timeline, making sure there’s a yellow line around it. Now Control-click the file and choose Detach Audio.

9. detach audio imovie

 

  • You should now see the audio track below the video track. It will be a green colored bar. Click on the audio track to select it and then hit delete on your keyboard to delete it.

10. audio detached- imovie

 

  • Once you’ve deleted the audio track, look for the mono audio file that you exported from Audacity. Find this file and drag it into the iMovie/Final Cut Pro timeline where the old audio track was. Make sure to line the audio track up with the video track so they have the same starting point.
  • Now you are ready to export. Go to File > Share > (whatever format you want), name the file, and save it to your desktop (or wherever you like). Open this new video file in Quicktime and the audio will now be coming out of both sides!

 

 

 

Why do I only hear the left output channel when recording with ONE or Duet in Garageband?

Note- if you are experiencing audio in one output channel only when using the CAMERA APP, please click here. The article below is for GARAGEBAND.

If you’re only hearing sound from the left output channel when recording with ONE for iPad & Mac or Duet for iPad & Mac in Garageband (or other apps), this is most likely because you’re using a stereo track when you need to be using a mono track.

 

If you create a MONO track in Garagband, it will send your input out both Left & Right output channels. When you create a stereo track in Garageband, it will hard-pan both inputs, so input 1 goes out only the left and input 2 goes out only the right. This is why you’re only hearing sound in 1 channel. Stereo tracks are typically used for stereo mic situations or if a keyboard has a stereo output.

 

Here are some videos on how to set up ONE with Garageband (you can also apply these videos to Duet):

 

 

For Mac:

 

 

 

 

 

For iPad/iPhone:

 

Not getting sound/no input or output from ONE for iPad & Mac

Please go through these steps to ensure that everything is set up properly:

 

 

Setting up ONE’s inputs:

 

Internal Mic

 

To use ONE’s built-in internal mic, launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Input’ tab and click on the ‘Analog Level’ drop-down menu for Input 1 and set it for  ‘Int Mic’.

Gradually bring the input level in Maestro up until you get a good level from your input source. Make sure the meter isn’t going into the red.

 

 

External Mics

 

Connect your Mic using only an XLR cable (no 1/4″ adapters or cables) to the XLR input 1 of ONE’s breakout cable.

Launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Input’ tab and click on the ‘Analog Level’ drop-down menu for Input 1 and set it to ‘Ext Mic’.

If you’re using a condenser mic that requires phantom power, choose ‘Ext Mic 48v’.

Gradually bring the input level in Maestro up until you get a good level from your input source. Make sure the meter isn’t going into the red.

 

 

Guitars, Basses, Keyboards, Hi-Z Mics that have 1/4″ cables, such as harmonica mics:

 

Connect your Instrument using only a 1/4″ instrument cable to the 1/4″  input 2 of ONE’s breakout cable.

Launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Input’ tab.

Gradually bring the input level in Maestro up until you get a good level from your input source. Make sure the meter isn’t going into the red.

 

 

Setting up ONE’s outputs:

 

Using ONE with DAW or audio playback software:

– Launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Output’ tab and set the  output to ‘Out 1-2’ (the drop-down menus under the software output knob)

– Confirm that the mute button isn’t engaged in Maestro’s output tab.

 

 

Using ONE without any software- input directly to output:

 

– Launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Output’ tab and set the output to ‘Mixer’ (the drop-down menus under the software output knob)

– Confirm that the mute button isn’t engaged in Maestro’s output tab.

 

 

Here are some videos on how to set up ONE with Garageband:

 

For Mac:

 

 

 

For iPad/iPhone:

 

What happens when I receive a call while recording with my Apogee interface?

Monitoring and recording is interrupted in Apple GarageBand and other Audio Apps from the ONE for iPad & Mac, Duet for iPad & Mac, Quartet, JAM, JAM96k, MiC, or MiC96k when a call is received. Once the call has ended or declined monitoring and recording is resumed.

Unless calls are more important than creativity? It is recommended that in the iPhone> Settings Do Not Disturb is turned On. This will prevent a call from interrupting that perfect take or inspired performance.

iPhone Settings

My ONE won’t power on when connected to iPad, iPhone, or iPod touch

When connecting to iPad, iPhone or iPod touch, ONE’s optional battery power provides complete portability. Simply remove the lid from the battery compartment on the back of ONE and insert 2 AA batteries (not included).

Screen Shot 2014-04-23 at 9.59.50 AM.png

Apogee highly recommends NiMH rechargeable batteries for the maximum amount of uninterrupted recording time.

Alternatively, you can connect ONE’s included power supply to charge your iOS device and continuously power ONE without any batteries.

How to hear input in Garageband for iPad, iPhone, or iPod Touch

If you can’t hear your input signal when using the Garageband app on your iPad, iPhone, or iPod Touch, then you will need to enable the Monitor feature of the app. This feature is located in the Input Settings menu as shown in this video:

http://youtu.be/eZpFcjjv6u4?t=1m19s

 

This setting is especially important for guitar players as using Garageband’s Monitor feature enables you to hear the guitar effects built into the program. Because of this fact, this method is much preferred over utilizing the hardware monitoring feature of the Maestro app.

For more information on Apogee audio interfaces for iPad/iPhone and tutorials, check out our video page at www.apogeedigital.com/videos

Gain Staging – How to set proper levels with your Apogee product and recording software

Use the following steps to set input and output levels on your Apogee interface. 

Before launching your recording software:

1. Turn down the speaker/headphone output level of your Apogee interface.

2. Connect your audio source to your Apogee interface. Make sure to use the proper inputs.

• If you’re using a microphone, plug the microphone into the XLR input.

• If you’re using a guitar, bass, or other high impedance instruments, plug them into the 1/4″ instrument input.

• If you’re using an external mic-pre or another piece of line-level gear, use the XLR inputs.

Quick Tip: Some keyboards and synths can be plugged into either the Instrument or XLR inputs. You might have to experiment with what sounds better.
 

3. Launch Apogee Maestro and go to the input tab. Make the appropriate selection in the Analog Level drop-down menu for the input channel you are using.

• Microphone (Mic) – depending on the Apogee interface you are using, you would choose Ext Mic/Ext Mic 48v (ONE) or Mic (Duet, Quartet, Ensemble, SymphonyI/O with MicPre module). You will need to engage the 48v button for if you’re using a mic that requires phantom power.

• Instrument (Inst) – Guitar/Bass/some keyboards

• Line Level (+4dBu/-10dBV for balanced/unbalanced connections) – This setting is used when connecting external microphone preamps and other line-level gear.

NOTE: If you have the ONE, a line-input is accommodated by choosing Ext Mic and turning the input gain all the way down.
 

4. Set the input gain of your Apogee interface.

There are two ways you can adjust your input gain:

• By adjusting the input software encoder in Maestro

• By turning the physical knob (encoder) on your Apogee interface (make sure you’ve set the knob to control the input channel and not the output level. See your User’s Guide for more information on setting this).

Quick Tip: Ideally, the level in the input meter should be as high as you can get it without hitting an “over”. If you see red in the meter, you know you need to turn the input gain down. In some cases you may need to adjust the output of the audio source you are using. You may need to move your microphone closer to the sound source or further away. You may need to turn the level of your guitar or keyboard up or down.
 

Launch your recording software, create an audio track, and put the track into input or record mode. It is a good idea to leave the fader of the track you are recording and any Master Fader for the mix set at their default setting.

5. Adjust the output level of your Apogee interface.

• Gradually increase the output level of your Apogee interface so you can hear what your input source sounds like in the speakers or headphones.

• After you get the output set to a comfortable listening level, listen for any distortion in the input audio.

• If the audio sounds bad, you may have something set wrong. Go through steps 2, 3, and 4 to trouble-shoot the problem.

Note: Two common issues are that the sound is too quiet or that it’s distorted. It may be a simple case of needing to turn the input gain up and the output level down or the input gain down and the output level up.

How do I reset the ONE for iPad & Mac?

To get the ONE for iPad & Mac back to the state it was in when first taken out of the box, Hold the Encoder knob down and unplug the USB cable then plug it back in , keep holding knob down until all white Icons flash 3 Times then goes steady showing the Speaker. If you hold too long the Speaker Output will be come Muted, simply click in the Encoder Knob again and Un Mute the Output – Note there is no Reset All for the original One from Apogee