Maestro iOS

Are Apogee iOS products compatible with all versions of the iPhone 6?

Yes, every Apogee iOS-compatible device (JAM, JAM 96k, MiC, MiC 96k, ONE for iPad & Mac, Duet for iPad & Mac, Quartet) has been tested on and is compatible with all versions of the iPhone 6, including:

  • iPhone 6
  • iPhone 6 Plus
  • iPhone 6s
  • iPhone 6s Plus

Are Apogee’s products compatible with iOS 9?

YES!  The following products have been tested and are fully compatible with iOS 9 (every version of 9) on iPad, iPhone or iPod touch:

  • JAM
  • JAM96k
  • MiC
  • MiC 96k
  • ONE for iPad/Mac
  • Duet for iPad/Mac
  • Quartet for iPad/Mac
  • Apogee MetaRecorder app
  • Apogee Maestro for iOS app
  • Sennheiser ClipMic Digital
  • Sennheiser MKE2 Digital

 

Apogee strongly recommends upgrading the Maestro App when using iOS 9 with the following products:

  • ONE for iPad/Mac
  • Duet for iPad/Mac
  • Quartet for iPad/Mac

To upgrade Maestro, simply tap the “App Store” Icon and go to the “Updates” tab.  If an update is necessary, Maestro will appear on the list of Apps and you will need to tap the Update box to download.

How can I download Maestro on my iPad/iPhone?

There is two ways to find and download Maestro on your iPad/iPhone:

A) Open the App Store and on the search bar type in “Apogee Maestro”. The app will come up and you can download it from there.

B) This second method requires that you connect your Apogee Interface compatible with iOS (ONE, Duet or Quartet) to your iPad/iPhone:

1) Go to Settings>General>About.

2) At the bottom of the list shown, select your interface name.

3) Go to “Find App for Accessory”, this will take you to the App Store where you will be able to download Maestro.

 

Maestro on the iPad/iPhone/iPod Touch shows v0.0.0 for ONE’s firmware even though I already updated it

There is a known issue with Maestro for iOS where it will display the firmware version for ONE for iPad & Mac as “v0.0.0”, even when the firmware has already been updated. The firmware update will still work on Maestro for iOS, so you can go ahead and run the updater, but it will still display the firmware as v0.0.0.  If the updater finished, that means the firmware updated.

 

This is a bug with the labeling in Maestro. You can double-check that the firmware for the ONE is up to date on your Mac by doing the following:

 

– Connect the ONE for iPad & Mac to your Mac via USB.

– Hold down the Option key and click on the Apple menu and select ‘System Information’

– Select ‘USB’ in the left-side column

– Select ‘ONE’ on the right-side USB device tree

– Confirm that the correct firmware version is displayed for ONE for iPad & Mac.

No input in Auria

If you are not able to get input in to Auria, follow these steps:

 

– On your iDevice, go to ‘Settings’.

– In the Settings page, go to ‘Privacy’.

– Select ‘Microphone’.

– Find Auria in the list and enable the switch next to it.

 

 

 

Updating Quartet Firmware via Maestro for iPad, iPhone, iPod Touch

Starting with version 1.4 of Maestro for iOS, you are able to update the firmware of the Apogee Quartet directly from an iPad, iPhone, or iPod Touch:

  1. On your iPad, iPhone, or iPod Touch, open the App Store and search for Apogee Maestro.
  2. Download and install the Maestro app
  3. Connect your Quartet, open Maestro and tap the “Setup” button in the upper corner.
  4. The setup screen shows the current firmware version on your Quartet. If an update is available, you will be provided with an option to do so.

NOTE: Your Quartet must already be on version 1.1.11 or higher to update from an iOS device. Quartets with a prior firmware version will need to update from a Mac computer.