Groove: General

Do Apogee USB products (Groove, ONE, Duet, GiO, MiC, JAM, Quartet) work with the latest MacBook?

Question:

Do Apogee’s current USB products (Groove, ONE for Mac, ONE for iPad & Mac, Duet 2, Duet for iPad & Mac, GiO, MiC, MiC 96k, JAM, JAM 96k, Quartet) work with the 2015/2016 12″ MacBook?

 

Answer:

Yes. The 2015/2016 12″ MacBook includes a USB-C port. Since USB-C uses a different size port and connector than traditional USB ‘Type A’, you will need to use an Apple USB-C to USB adapter to connect any USB device with a traditional ‘Type A’ connection, such as Apogee’s line of USB audio interfaces, to this port.

Apogee’s line of USB audio interfaces are also fully compatible with the 2016 MacBook Pro, as outlined in this post.

 

*It should be noted that Apogee’s Thunderbolt products will NOT work with the 2015/2016 12″ MacBook.

 

Click for information about compatibility with Apogee’s Thunderbolt products and the 2015/2016 12″ MacBook.

Click for information about compatibility with Apogee’s Thunderbolt products and the 2016 MacBook Pro.

Click for more information on the differences between USB-C ports and Thunderbolt 3 ports.

 

 

 

 

Do Apogee USB products (Groove, ONE, Duet, GiO, MiC, JAM, Quartet) work with the 2016 MacBook Pro?

Question:

Do Apogee’s current USB products (Groove, ONE for Mac, ONE for iPad & Mac, Duet 2, Duet for iPad & Mac, GiO, MiC, MiC 96k, JAM, JAM 96k, Quartet) work with the 2016 MacBook Pro?

 

Answer:

Yes. The 2016 MacBook Pro with Touch Bar includes Thunderbolt 3 ports, which can also be used to connect USB devices. Since Thunderbolt 3 and USB-C use the same size ports and cables, you will need to use an Apple USB-C to USB adapter to connect any USB device with a traditional ‘Type A’ connection, such as Apogee’s line of USB audio interfaces, to these ports.

Apogee’s line of USB audio interfaces are also fully compatible with the 2015/2016 12″ MacBook, as outlined in this post.

 

*It should be noted that Apogee’s Thunderbolt products will NOT work with the 2015/2016 12″ MacBook.

 

Click for information about compatibility with Apogee’s Thunderbolt products and the 2016 MacBook Pro.

Click for information about compatibility with Apogee’s Thunderbolt products and the 2015/2016 12″ MacBook.

Click for more information on the differences between USB-C ports and Thunderbolt 3 ports.

My Groove gets really warm/hot, is this normal?

 

Question: My Groove gets really warm/hot. Is this normal?

Answer: Yes.

 

 

You may notice that the Apogee Groove can get pretty warm when it’s connected to your computer and powered up. This is completely normal and it doesn’t mean there is anything wrong with it. Audio quality with very low noise and low distortion requires using more current and this creates heat dissipation. In order to get the amazing audio performance it does, Groove requires a decent amount of current, and because of this, it will definitely get warm.

If you connect your Groove to your computer and it is recognized by the computer, plays back audio, and starts to feel warm to the touch after a while, this means it is working as expected. If there were a hardware issue with a Groove, it would either not power up at all (which means it wouldn’t get warm) or it would power up, but not play audio.

Is it ok to leave my Apogee device plugged in and connected to Mac?

Yes, it is perfectly fine for any of our devices to remain plugged in and connected to your Mac (or iOS device). There is no harm in the device remaining powered up while you’re not using it.

Multi-driver Balanced Armature IEMs with Groove

Apogee does not recommend the Apogee Groove for use with multi-driver balanced armature in-ear monitors. Due to the design of the balanced armature drivers and crossover networks used in this type of headphone, the Groove’s Constant Current Drive amplifier technology may result in uneven frequency response when used with certain models.

Windows: What is the USB Device Streaming latency values?

The USB Streaming Mode can be set to one of the following values:

• Minimum Latency = 1 millisecond
• Low Latency = 2 milliseconds
• Standard = 4 milliseconds
• Relaxed = 8 milliseconds
• Reliable = 12 milliseconds
• Safe = 16 milliseconds
• Extra Safe = 32 milliseconds

A buffer depth of 1 millisecond is the smallest value supported by the underlying Microsoft bus drivers.

Does Groove work with iOS devices?

Q: Does Groove work with iOS devices (iPhones/iPads)?
A: Only with newer iPads & iPhones that have USB-C ports built-in. If the iPad has a Lightning port the answer is No. This is becauseGroove is a high-performance headphone amplifier and DAC designed to power the most demanding premium headphones. Lightning-only iOS devices simply do not provide enough power for high quality headphone drivers, but the newer USB-C equipped devices do.