Duet (iPad Mac): Compatibility

Do Apogee products work with the iPad Pro with USB-C port?

Apple’s iPad Pro with the USB-C port marks a significant change that affects Apogee’s iOS-compatible devices.

First some background:

Apogee’s iOS compatible products have been officially certified for all past iPad/iPhone/iPod models (the ones with Lightning or 30-pin connectors) by Apple through their MFi Licensee program. However Apple does not offer MFi certification for the new USB-C iPad Pro models. With this change, some Apogee accessory features will be slightly different on the new iPad Pro USB-C models.

NOTE: This information is only regarding connection to iOS devices (iPads & iPhones), and does not affect anything regarding connection to a Mac or Windows computer.

All versions of MiC & JAM and Groove – COMPATIBLE
These units will send/receive audio and all functions can be controlled via the knobs/buttons on the hardware or the buttons and sliders on your iPad/iPhone/iPod.

Connect to the new iPad Pro USB-C with the Apple USB-C to USB Adapter together with the standard USB A cable that came in the box with the product
https://www.apple.com/shop/product/MJ1M2AM/A/usb-c-to-usb-adapter

We also make a direct USB Micro to USB-C cable, which can be used with the MiC Plus, Jam Plus, and Groove:
https://www.apogeedigital.com/shop/1-meter-micro-b-to-usb-type-c-for-mic-plus

One/Duet/Quartet – *PARTIALLY COMPATIBLE

Basic functions of our larger USB units work. This would be audio playback, audio input, & output level control. (Note that ONE & Duet do not need the external power supply connected because the USB-C port provides bus power just like on a Mac!)

However these units are unable to connect to the Apogee Maestro iOS app, and thus are unable to access the Input Settings like Gain and Phantom Power or Output Routing and Volume.

Apogee will address the connectivity of the Maestro app with these devices in conjunction with Apple at a later date. A significant update will likely be required.

For now, if you need to adjust the settings on your Apogee ONE/Duet/Quartet it must be done with the ONE/Duet/Quartet connected to a Mac computer or Lightning iPad/iPhone first. Then you can connect to the USB-C iPad Pro and the settings will be retained so you can record the inputs.

Do Apogee USB products (Groove, ONE, Duet, GiO, MiC, JAM, Quartet) work with the latest MacBook?

Question:

Do Apogee’s current USB products (Groove, ONE for Mac, ONE for iPad & Mac, Duet 2, Duet for iPad & Mac, GiO, MiC, MiC 96k, JAM, JAM 96k, Quartet) work with the 2015/2016 12″ MacBook?

 

Answer:

Yes. The 2015/2016 12″ MacBook includes a USB-C port. Since USB-C uses a different size port and connector than traditional USB ‘Type A’, you will need to use an Apple USB-C to USB adapter to connect any USB device with a traditional ‘Type A’ connection, such as Apogee’s line of USB audio interfaces, to this port.

Apogee’s line of USB audio interfaces are also fully compatible with the 2016 MacBook Pro, as outlined in this post.

 

*It should be noted that Apogee’s Thunderbolt products will NOT work with the 2015/2016 12″ MacBook.

 

Click for information about compatibility with Apogee’s Thunderbolt products and the 2015/2016 12″ MacBook.

Click for information about compatibility with Apogee’s Thunderbolt products and the 2016 MacBook Pro.

Click for more information on the differences between USB-C ports and Thunderbolt 3 ports.

 

 

 

 

Do Apogee USB products (Groove, ONE, Duet, GiO, MiC, JAM, Quartet) work with the 2016 MacBook Pro?

Question:

Do Apogee’s current USB products (Groove, ONE for Mac, ONE for iPad & Mac, Duet 2, Duet for iPad & Mac, GiO, MiC, MiC 96k, JAM, JAM 96k, Quartet) work with the 2016 MacBook Pro?

 

Answer:

Yes. The 2016 MacBook Pro with Touch Bar includes Thunderbolt 3 ports, which can also be used to connect USB devices. Since Thunderbolt 3 and USB-C use the same size ports and cables, you will need to use an Apple USB-C to USB adapter to connect any USB device with a traditional ‘Type A’ connection, such as Apogee’s line of USB audio interfaces, to these ports.

Apogee’s line of USB audio interfaces are also fully compatible with the 2015/2016 12″ MacBook, as outlined in this post.

 

*It should be noted that Apogee’s Thunderbolt products will NOT work with the 2015/2016 12″ MacBook.

 

Click for information about compatibility with Apogee’s Thunderbolt products and the 2016 MacBook Pro.

Click for information about compatibility with Apogee’s Thunderbolt products and the 2015/2016 12″ MacBook.

Click for more information on the differences between USB-C ports and Thunderbolt 3 ports.

Are Apogee’s products compatible with iOS 9?

YES!  The following products have been tested and are fully compatible with iOS 9 (every version of 9) on iPad, iPhone or iPod touch:

  • JAM
  • JAM96k
  • MiC
  • MiC 96k
  • ONE for iPad/Mac
  • Duet for iPad/Mac
  • Quartet for iPad/Mac
  • Apogee MetaRecorder app
  • Apogee Maestro for iOS app
  • Sennheiser ClipMic Digital
  • Sennheiser MKE2 Digital

 

Apogee strongly recommends upgrading the Maestro App when using iOS 9 with the following products:

  • ONE for iPad/Mac
  • Duet for iPad/Mac
  • Quartet for iPad/Mac

To upgrade Maestro, simply tap the “App Store” Icon and go to the “Updates” tab.  If an update is necessary, Maestro will appear on the list of Apps and you will need to tap the Update box to download.

Is my Apogee product compatible with iPad Pro?

YES!  The following products have been tested and are fully compatible with iPad Pro (Lightning port versions only):

  • JAM
  • JAM 96k
  • MiC
  • MiC 96k
  • ONE for iPad/Mac
  • Duet for iPad/Mac
  • Quartet for iPad/Mac

For iPad Pro’s with USB-C port, see this article

Are Apogee products compatible with Pro Tools 12?

Yes!  The following products have been tested and are fully compatible with Pro Tools 12 (every version of 12):

  • JAM
  • JAM 96k
  • MiC
  • MiC 96k
  • Groove
  • GiO
  • ONE for Mac (old and new versions)
  • ONE for iPad & Mac
  • Duet FireWire
  • Duet 2
  • Duet for iPad & Mac
  • Quartet for iPad & Mac
  • Ensemble FireWire
  • Ensemble Thunderbolt
  • Symphony I/O (USB, Symphony, and Pro Tools HD modes)
  • Symphony I/O MkII (Thunderbolt and Pro Tools HD)
  • Symphony 64 PCIe
  • Symphony 64 | ThunderBridge
  • X-Symphony equipped X-Series and Rosetta Series Converters
  • X-HD equipped X-Series and Rosetta Series Converters

Is Duet compatible with Mac OS X El Capitan (10.11)?

Yes! Duet FireWire, Duet 2 and Duet for iPad/Mac are all fully compatible* with Mac OS X El Capitan (10.11 to current).  Please be sure to download and install the latest El Capitan compatible software package for your product from Apogee’s site.

*  Although Duet FireWire is not “officially supported” after OS X 10.10.5, it is still compatible with OS X 10.11 and should work just like it did on OS X 10.10. You can download the latest installer for Duet Firewire and use it on 10.11 even though it says “Mac OS X 10.10 and 10.9 only”.

 

Click to find the latest Duet FireWire Software Installer

Click to find the latest Duet 2 Software Installer

Click to find the latest Duet for iPad/Mac Software Installer

Is Duet compatible with Mac OS X Yosemite (10.10)?

Yes! Duet FireWire, Duet 2 and Duet for iPad/Mac are all fully compatible with Mac OS X Yosemite (10.10 to 10.10.5).  Please be sure to download and install the latest Yosemite compatible software package for your product from Apogee’s site.

 

Click to find the latest Duet FireWire Software Installer

Click to find the latest Duet 2 Software Installer

Click to find the latest Duet for iPad/Mac Software Installer

What happens when I receive a call while recording with my Apogee interface?

Monitoring and recording is interrupted in Apple GarageBand and other Audio Apps from the ONE for iPad & Mac, Duet for iPad & Mac, Quartet, JAM, JAM96k, MiC, or MiC96k when a call is received. Once the call has ended or declined monitoring and recording is resumed.

Unless calls are more important than creativity? It is recommended that in the iPhone> Settings Do Not Disturb is turned On. This will prevent a call from interrupting that perfect take or inspired performance.

iPhone Settings

Power Supply Information: Duet for iPad & Mac

The Duet for iPad & Mac uses a regulated power supply with the following specifications:

  • Universal for use in Americas, Europe, and Asia
  • Input: 100-240V AC, 50-60Hz
  • Output: 5V DC, 3A
  • Connector: EIAJ-2, Center Pin Positive, 1.7mm I.D. x 4mm O.D.

WARNING: These specifications do not apply to the Duet 2. Plugging in the wrong power supply can damage the device.

Note: The Duet for iPad & Mac and ONE for iPad & Mac use the same power supply specifications.