Yes! Duet FireWire, Duet 2 and Duet for iPad/Mac are all fully compatible* with Mac OS X El Capitan (10.11 to current). Please be sure to download and install the latest El Capitan compatible software package for your product from Apogee’s site.
* Although Duet FireWire is not “officially supported” after OS X 10.10.5, it is still compatible with OS X 10.11 and should work just like it did on OS X 10.10. You can download the latest installer for Duet Firewire and use it on 10.11 even though it says “Mac OS X 10.10 and 10.9 only”.
Yes! Duet FireWire, Duet 2 and Duet for iPad/Mac are all fully compatible with Mac OS X Yosemite (10.10 to 10.10.5). Please be sure to download and install the latest Yosemite compatible software package for your product from Apogee’s site.
Yes, it is perfectly fine for any of our devices to remain plugged in and connected to your Mac (or iOS device). There is no harm in the device remaining powered up while you’re not using it.
Most Apogee products that use the Apogee Maestro 2 control application will include a ‘Device ID’ button that can be found in multiple Maestro tabs under a graphical icon for the connected Apogee device. You will usually see this button as an ‘A’.
Here is an example of what it looks like when you have a Symphony I/O connected:
The purpose of this button is to quickly identify which Apogee device you’re adjusting parameters in Maestro for. When you click on the button, it will light up the front-panel of the corresponding Apogee device so you can see which device you are adjusting parameters in Maestro for. Click the button again and the device will no longer be identified.
Since multiple Apogee devices can be connected and appear in Maestro at the same time, it can sometimes be confusing to know which device you’re adjusting parameters for. Having more than one Duet or Quartet connected to a Mac may not be as common as having multiple Symphony I/Os or Ensembles connected, but the ‘Device ID’ buttons are there for each product, just in case.
A typical use-case:
You have 2 Symphony I/Os connected to one Mac and both are showing up in Apogee Maestro. You can go to the ‘Device Settings’ tab in Maestro and change the peripheral prefix of the 2nd Symphony I/O to ‘B’ (or any other letter you want). Now, when you click the ‘B’ button (Device ID) in Maestro, the 2nd Symphony I/O will become identified. If you click the ‘A’ button, the 1st Symphony I/O will become identified.
Yes! Duet FireWire, Duet 2 and Duet for iPad/Mac are all fully compatible with Mac OS X Mavericks (10.9 to 10.9.5). Please be sure to download and install the latest Mavericks compatible software package for your product from Apogee’s site.
The serial number for Duet (FireWire), Duet 2 (USB), or Duet for iPad/Mac can be found on the backside of the unit usually next to a bar-code, or on the box.
- Duet for iPad/Mac, the serial will begin with a letter, a number, then a letter such as “B9N123456789876″
- Duet 2, the serial will begin with four letters such as “DTAB123456″
- First generation Duet (Firewire), the serial will begin with “DU12345″
- Open Maestro 2 (found in your Mac’s application folder) and click on the “Apogee Maestro 2″ menu in the upper left-hand corner of the desktop menu bar
- select “About Maestro 2″. This will bring up a window showing you which version you have installed (see example below)
No. Duet 2, the original ONE , Duet FireWire, Symphony I/O and Ensemble are Mac only products and are not supported with iPad, iPhone, or iPod Touch. They simply were not designed with the hardware needed to properly work with these iOS devices. At the time they were developed, the technology required was not available.
Duet for iPad & Mac, ONE for iPad & Mac and Quartet for iPad & Mac were designed specifically for iOS and Mac connectivity.
This required extensive circuit redesign and development to met these criteria:
- iOS device charging – These products charge iPad (or iOS device) when in use
- Direct digital connection meeting Apple’s MFi standards
- Native software control with Apogee Maestro for iOS
- Apogee sound quality without compromise – (This required adequate power)
These features make Duet for iPad & Mac, ONE for iPad & Mac and Quartet for iPad & Mac truly professional devices designed for iOS recording.
Other audio interfaces without this technology (including Apogee products) can be adapted to connect via Camera kit to iOS devices but they do not offer the same professional performance and features customers should expect from a pro interface. Examples of these professional features include the ability to charge the iPad, software control of the hardware, and Apple’s MFi certification.