Duet (FireWire): Compatibility

Are Apogee products compatible with Pro Tools 12?

Yes!  The following products have been tested and are fully compatible with Pro Tools 12 (every version of 12):

  • JAM
  • JAM 96k
  • MiC
  • MiC 96k
  • Groove
  • GiO
  • ONE for Mac (old and new versions)
  • ONE for iPad & Mac
  • Duet FireWire
  • Duet 2
  • Duet for iPad & Mac
  • Quartet for iPad & Mac
  • Ensemble FireWire
  • Ensemble Thunderbolt
  • Symphony I/O (USB, Symphony, and Pro Tools HD modes)
  • Symphony I/O MkII (Thunderbolt and Pro Tools HD)
  • Symphony 64 PCIe
  • Symphony 64 | ThunderBridge
  • X-Symphony equipped X-Series and Rosetta Series Converters
  • X-HD equipped X-Series and Rosetta Series Converters

Is Duet compatible with Mac OS X El Capitan (10.11)?

Yes! Duet FireWire, Duet 2 and Duet for iPad/Mac are all fully compatible* with Mac OS X El Capitan (10.11 to current).  Please be sure to download and install the latest El Capitan compatible software package for your product from Apogee’s site.

*  Although Duet FireWire is not “officially supported” after OS X 10.10.5, it is still compatible with OS X 10.11 and should work just like it did on OS X 10.10. You can download the latest installer for Duet Firewire and use it on 10.11 even though it says “Mac OS X 10.10 and 10.9 only”.

 

Click to find the latest Duet FireWire Software Installer

Click to find the latest Duet 2 Software Installer

Click to find the latest Duet for iPad/Mac Software Installer

Is Duet compatible with Mac OS X Yosemite (10.10)?

Yes! Duet FireWire, Duet 2 and Duet for iPad/Mac are all fully compatible with Mac OS X Yosemite (10.10 to 10.10.5).  Please be sure to download and install the latest Yosemite compatible software package for your product from Apogee’s site.

 

Click to find the latest Duet FireWire Software Installer

Click to find the latest Duet 2 Software Installer

Click to find the latest Duet for iPad/Mac Software Installer

Apogee Maestro crashes when I launch it

If Apogee Maestro 2 is crashing every time you try to launch it, follow the steps below:

 

 

– Quit Apogee Maestro.

– Go to your Applications folder and locate the ‘Apogee Maestro 2’ icon.

– Click once on the icon and then hold down the Command key and press ‘i’ for ‘Get Info’.

– In the ‘Get Info’ window, check the ‘Open in 32-bit mode’ checkbox.

– Close the Get Info window and relaunch Apogee Maestro.

Is Duet compatible with Mac OS X Mavericks (10.9)?

Yes! Duet FireWire, Duet 2 and Duet for iPad/Mac are all fully compatible with Mac OS X Mavericks (10.9 to 10.9.5).  Please be sure to download and install the latest Mavericks compatible software package for your product from Apogee’s site.

 

Click to find the latest Duet FireWire Software Installer

Click to find the latest Duet 2 Software Installer

Click to find the latest Duet for iPad/Mac Software Installer

 

How do I know what version of Maestro is installed on my Mac?

To find out what version of Maestro you have installed:
  • Open Maestro 2 (found in your Mac’s application folder) and click on the “Apogee Maestro 2″ menu in the upper left-hand corner of the desktop menu bar
  • select “About Maestro 2″. This will bring up a window showing you which version you have installed (see example below)

Can I connect my Duet 2, ONE, Symphony I/O or Duet FireWire to iPad?

No. Duet 2, the original ONE Duet FireWire, Symphony I/O and Ensemble are Mac only products and are not supported with iPad, iPhone, or iPod Touch.  They simply were not designed with the hardware needed to properly work with these iOS devices. At the time they were developed, the technology required was not available.

Duet for iPad & Mac, ONE for iPad & Mac and Quartet for iPad & Mac were designed specifically for iOS and Mac connectivity.

This required extensive circuit redesign and development to met these criteria:

  • iOS device charging – These products charge iPad (or iOS device) when in use
  • Direct digital connection meeting Apple’s MFi standards
  • Native software control with Apogee Maestro for iOS
  • Apogee sound quality without compromise – (This required adequate power)

These features make Duet for iPad & Mac, ONE for iPad & Mac and Quartet for iPad & Mac truly professional devices designed for iOS recording.

Other audio interfaces without this technology (including Apogee products) can be adapted to connect via Camera kit to iOS devices but they do not offer the same professional performance and features customers should expect from a pro interface.  Examples of these professional features include the ability to charge the iPad, software control of the hardware, and Apple’s MFi certification.

Is Duet (FireWire) compatible with Mac OS Mountain Lion (10.8)?

Yes! Duet FireWire is fully compatible with Mac OS Mountain Lion (10.8). If Duet FW August 2011 software was pre-installed before updating to OS 10.8 Mountain Lion, it is not necessary to install any new Duet software.

 

The Duet FireWire July 2012 release is intended for NEW Duet FireWire installations on Mac OS 10.7 Lion and 10.8 Mountain Lion.

Download July 2012 Software Installer (Mountain Lion Compatible)