Duet (FireWire)

The serial number for Duet (FireWire), Duet 2 (USB), or Duet for iPad/Mac can be found on the backside of the unit or on the box.

• Duet for iPad/Mac, the number will begin with B9N
• Duet 2, the number will begin with DTAB.
• First generation Duet (Firewire), the number will begin with DU

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• Open Maestro 2 (found in your Mac's application folder) and click on the “Apogee Maestro 2″ menu in the upper left-hand corner of the desktop menu bar
• select “About Maestro 2″. This will bring up a window showing you which version you have installed (see example below)

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Part 1   Part 2

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No. Duet 2, the original ONE , Duet FireWire, Symphony I/O and Ensemble are Mac only products and are not supported with iPad, iPhone, or iPod Touch.  They simply were not designed with the hardware needed to properly work with these iOS devices. At the time they were developed, the technology required was not available. Duet for iPad & Mac, ONE for iPad & Mac and Quartet for iPad & Mac were designed specifically for iOS and Mac connectivity. This required extensive circuit redesign and development to met these criteria:

• iOS device charging - These products charge iPad (or iOS device) when in use
• Direct digital connection meeting Apple’s MFi standards
• Native software control with Apogee Maestro for iOS
• Apogee sound quality without compromise - (This required adequate power)

These features make Duet for iPad & Mac, ONE for iPad & Mac and Quartet for iPad & Mac truly professional devices designed for iOS recording. Other audio interfaces without this technology (including Apogee products) can be adapted to connect via Camera kit to iOS devices but they do not offer the same professional performance and features customers should expect from a pro interface.  Examples of these professional features include the ability to charge the iPad, software control of the hardware, and Apple's MFi certification.

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The hardware technology necessary for iOS connectivity had not been developed when these products were first made available and therefore it could not be included.

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Yes! The Apple Thunderbolt to FireWire adapter works with Duet FireWire and the current Duet FireWire software release, found on Apogee's website. There is no noticeable difference in quality or performance from using a built in FireWire port.

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When attempting to use the built-in microphone of your Mac as an input for the Dictation software and the Duet FireWire for output, you must create an Aggregate Device in the Audio MIDI Setup Application and select that Aggregate Device to be your audio device in System Preferences > Sound. To create an aggregate device and use multiple interfaces simultaneously:

• Open Audio Midi Setup (Located in Applications/Utilities/ on your Mac)
• Click the + from the button left of the window
• Select “Create Aggregate device”
• Double-click the newly created device’s name “Aggregate Device” and rename it if desired
• In the right side of the window, select the devices you wish to aggregate. For example ONE, Built-in Input, Built-in Output.
• For best results, be sure Apogee device is selected as the Master Clock
• In your recording application, select the device name you’ve just created.
• To select this device to be your default for Mac sound, Right click (or control click) the device in Audio MIDI Setup and select “Use this device for sound input/output”
• Select the Output speaker channels by clicking “Configure Speakers”, selecting the stereo tab and assigning destinations for left and right channels
• Select “Done” button and you’re all set.

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Symptom: When opening any Cubase session or selecting Apogee as the audio device, the output goes to full volume every time. Solution: In Cubase, go to Devices > Device Setup > Control Panel > Core Audio Device Settings. Under Options, verify that set device attenuation to 0 dB is unchecked.

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Yes! Duet FireWire is fully compatible with Mac OS Mountain Lion (10.8). If Duet FW August 2011 software was pre-installed before updating to OS 10.8 Mountain Lion, it is not necessary to install any new Duet software.   The Duet FireWire July 2012 release is intended for NEW Duet FireWire installations on Mac OS 10.7 Lion and 10.8 Mountain Lion. Download July 2012 Software Installer (Mountain Lion Compatible)

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Input (Mic) = 8k Ohm Input (Line) = 8k Ohm Input (HI-Z) = 1M Ohm Main Output = 470 Ohm Headphone Output = 30 Ohm

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