Author Archive

Does Groove work with iOS devices?

Q: Does Groove work with iOS devices (iPhones/iPads)?
A: No. Groove is a high-performance headphone amplifier and DAC designed to power the most demanding premium headphones. iOS devices simply do not provide enough power for high quality headphone drivers.

Does Groove work with USB on-the-go devices?

Q: Does Groove work with USB on-the-go devices?
A: No. Groove is a high-performance headphone amplifier and DAC designed to power the most demanding premium headphones. On-the-go devices simply do not provide enough power for high quality headphone drivers.

How do I update the firmware on Big Ben?

Updating Big Ben’s firmware requires a hardware EPROM swap.  If you feel you need to update the firmware or are experiencing any issues with your Big Ben, please contact Apogee Technical Support.

Should I purchase an Apogee product or an Avid product?

If you plan to purchase the latest version of Pro Tools for OS X or Windows, then Avid is your best choice. If you plan to run multiple audio applications on Apple OS X – such as Logic Pro X, GarageBand, or Ableton Live – and would also like the added flexibility of direct connectivity to Apple iOS devices, Apogee is your only choice.

The Avid Pro Tools | Duet and Pro Tools | Quartet do not feature direct connectivity to Apple iOS devices.

Why is Apogee teaming up with Avid for Pro Tools | Duet and Pro Tools | Quartet?

From the early days of the AD-8000 to the present, Apogee’s flagship products have been designed to function seamlessly with Pro Tools systems running on Apple Mac computers. Apogee has always worked closely with Avid to enhance the performance of Pro Tools, the DAW of choice for countless producers, artists, broadcasters, and post facilities.

For over 25 years, Apogee has delivered the finest audio converter systems for Apple-based DAWs, and very often, for the most discriminating Pro Tools users. To serve this market even better, Apogee has become an Avid Connectivity Partner, enabling Avid to  offer these two exciting new bundles. Avid and Apogee are excited to introduce the finest professional desktop recording system: the new Avid Pro Tools | Duet and Pro Tools | Quartet.

With the release of Pro Tools | Duet and Pro Tools | Quartet, Is Apogee now supporting Windows?

Apogee is exclusively an Apple OS X and iOS hardware and software developer. Avid has developed Windows audio drivers for Pro Tools | Duet and Pro Tools | Quartet for use with Pro Tools 11.  These cannot be used with Apogee’s Duet or Quartet.

 

When you purchase an Avid Pro Tools | Duet or Pro Tools | Quartet bundle, Avid will provide all of the necessary drivers/software for Windows and you will benefit from the technical support provided by Avid’s Tech Support Team.

Pro Tools | Duet and Pro Tools | Quartet will fully function with Pro Tools on Windows systems. You can also use Pro Tools 10/11 on OS X, utilizing Mac OSX Core Audio drivers.